Subject: Leadership and Management

Question type: Scenario based question 

Include the following concepts in answer:

Cultural intelligence

Measuring culture and awareness

Map of different management behaviors across cultures

Organizational culture

Challenges when national and organizational culture clash

Type of organizational cultures and related risks and benefits

Manage or influence an organization's culture

Influencing others

Trust culture

Persuasive techniques to influence others

Influence upwards to achieve buy-in to your ideas

Emotional intelligence

Goleman's 6 leadership styles

• Emotional agility

Reflect on your own professional development

Question: 

We recently expanded our operations into Vietnam, India and Thailand. It is important to us that new employees know how to relate to our culturally diverse employees. Many of our offshore employees have varying cultural orientations such as collectivist, hierarchical, high context, consensual, avoidance. So, in what ways would you manage them differently to the way you manage employees from a culture such as Australia?