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Sunita is unable to use an HR tool that was implemented last year in her firm. The tool encourages participation and interaction between employees and

Sunita is unable to use an HR tool that was implemented last year in her firm. The tool encourages participation and interaction between employees and the management. The tool gives complete authority to its users to customize and change the preferences. Even though the tool reduces her workload, she states that it does not give her accurate results. Identify an accurate statement about the scenario

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