Support QUESTION 18 The essence of the Protestant ethic is answer the question: Was this action predestined by a Higher Power? Could I satisfactorily explain this choice to a committee of my peers? O Is this the most moral path? Is this choice commonly accepted in the present time and place? O Does might always make right? QUESTION 19 One of the biggest issues companies who use computerized sales must deal with in relation to their customers is O making sure that the email messages they send to customers are not experienced as spam O making products that appeal to customers who prefer to do business by computer convincing salespeople to give their customer records to be inputted to computers avoiding sending salespeople to call on them in person O hiring reputable tech maintenance firms QUESTION 20 Another word for "channel" in the phrase "sales channel" is: O Method Website staff order groove QUESTION 21 A company's mission statement serves all of the following purposes EXCEPT: O to give purpose to employees' actions to carry out the company's strategy to inspire the employees and shareholders to guide employees as they make decisions O to serve as a standard against which decisions can be measured