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Susan has recently been promoted from VP of Marketing to CEO at a small firm in Chicago. The board of directors is disappointed to see

Susan has recently been promoted from VP of Marketing to CEO at a small firm in Chicago. The board of directors is disappointed to see that in the first three months after her promotion, Susan's performance has faltered. She seemed highly capable in her pervious role but now she is falling behind on communications, seems unable to solve problems but is micro-managing the new VP of Marketing, and is stalling on making decisions. Tom is a member of the board, and a friend of yours. He has asked you, knowing your strong management skills, to analyze the situation. The board wants to know: in your opinion, why has Susan's performance declined after being promoted? The board would also likethreeideas for how to avoid this type of situation in the future. Please refer to the article "How Managers Become Leaders" as you answer the question.

Please make sure to refer to the article "How Managers Become Leaders".

https://hbr.org/2012/06/how-managers-become-leaders

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