QN: Explain two trends for social-cultural and technological macroenvironment factors for telehealth services.

For the above qn, i am not really sure whether i interpreted both social cultural and technological trends correctly for telehealth services. Is it possible to give me some examples?

My Ans for social culture trends:

-seamless interaction between patients and healthcare providers to enhance their healthcare experience digitally

-providing trainings for the healthcare providers to ensure they stay abreast with the advancement of technology

My Ans for technology trends:

-Due to the covid era, people are more open minded in adopting healthcare services digitally

-The growth of the technological tools to support the telehealth industry

Definition: Thesocial environment,social context,sociocultural contextor milieu refers to the immediate physical andsocialsetting in which people live or in which something happens or develops. It includes theculturethat the individual was educated or lives in, and the people and institutions with whom they interact.