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SyncroTech, a supplier of synchronizer rings, is experiencing increases in warranty failures. In an effort to improve performance and improve their relationship with their main
SyncroTech, a supplier of synchronizer rings, is experiencing increases in warranty failures. In an effort to improve performance and improve their relationship with their main customer, they initiate a Process Improvement project. A critical measure of synchronizer ring performance is tensile strength. Their tensile strength specification is > 3000. The team believes that improving the tensile strength will result in significant cost savings through less scrapped material
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