Taking advantage of all the expertise within an organisation is a great way to maximize its potential. Companies have a well of untapped knowledge within their workforce that is lying dormant or siloed to individual staff or departments. With the proper management structures in place, this knowledge can be found, stored, and made accessible to the wider workforce, offering tangible business benefits. Assume the role of a business analyst, and advise an accounting firm on implementing a knowledge management system (KMS).

Management of the accounting firm has opted to implement a knowledge management system. In your role as the business analyst to assist them with the implementation, critically evaluate and report on any relevant knowledge management strategies that management should consider when implementing the knowledge management system within the accounting firm. ( 25 marks)