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Tamika enjoys shopping at Target. She learned through Target s Instagram posts that a collection from Vineyard Vines would be available in stores and online
Tamika enjoys shopping at Target. She learned through Targets Instagram posts that a collection from Vineyard Vines would be available in stores and online for a limited time and in limited quantities. Tamika set a reminder on her phone and accessed the Target website at the time the collection was to debut. She found an item she wanted to purchase. However, when she clicked purchase she received a message the item was sold out. Within minutes, the entire collection was sold out. Tamika was disappointed and experienced the effect.
cognitive dissonance
unmet value
product failure
jilting
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