Task 3.2 Feedback Register. You have received the following feedback from Mohammad: - The coaching experience was useful; however. they felt mat the instructor was not an expert in his eld. He was nervous and he could only answer questions by referring to his notes. - Tried to call the customer service team twice but the phone line was busy. - More reference to current events would malce the learning more interesting. Enter the information that you have received from Mohammad, and your followup to that. into the Feedback Register. The Feedback Register will already include feedback from customers collected over the rst quarter of the nancial year