Task 4: Returning to work 4 (a) Worker X and Worker Z have both recently returned to work. What are the negative aspects of the return-to-work situation experienced by Worker X? (10) (b) Vocational rehabilitation includes helping someone such as Worker X to return to work. Outline the benefits of vocational rehabilitation to Worker X. (7) (c) Worker Z and the Customer Care and Complaints DM had a discussion regarding staying after their allocated hours. (i) Based on the scenario only, comment on the DM's reaction in relation to this situation. (7) (ii) Suggest what Worker Z could have done to try to avoid this situation arising. (3) (d) (i) What practical arrangements do Burst Homeware currently have in place for pregnant workers and nursing mothers? (4) (ii) What other arrangements could be put in place by Burst Homeware for pregnant workers and nursing mothers? (6) (iii) Suggest three reasons why Burst Homeware should have arrangements in place for pregnant women and nursing mothers.