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Task 8 The International Organization for Standardization (ISO) defines usability as the extent to which a system, product or service can be used by specified
Task 8 The International Organization for Standardization (ISO) defines usability as "the extent to which a system, product or service can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use" (BS EN ISO 9241-11:2018). In the definition, keywords have been boldfaced for you to take note of. a) Using only Google Scholar as your search engine, identify any 5 formal research articles or publications (not a website) that define usability. Using the table below (repeat for 5 articles), and for each article/publication definition: Enter the full reference to the article/publication. Enter the definition as provided in the article. It should not be the same ISO definition. Enter keywords from the article definition that are similar (or have the same meaning) as the ISO definition Enter keywords from the article definition that are different (not found) in the ISO definition 1. Full reference to the article/publication URL to article/publication Article Definition Similarities to the ISO definition Differences to the ISO definition 2. Full reference to the article/publication URL to article/publication Article Definition Similarities to the ISO definition Differences to the ISO definition ...ETC........ 15 marks b) In a single paragraph, what have you learned from Task 8 (a)? 4 marks
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