Test Section A (10 MCQ x 1 mark = 10 marks) Leaders may be differentiated from managers by the fact that they do not rely .. in the organisation. Which of the following types of power correctly completes this statement? A Expert power c Physical power D Nuclear power What is delegated by a superior to a subordinate? A Authority B Power C Responsibility D Position Which of the following terms is used to describe the 'right' to perform an action in an organisation B Authority cInfluence D Power crossseemsas"me.:".: is the managerial function concerned with establishing a structure of tasks; grouping and assigning them to appropriate units; and establishing lines of information and reporting to support performance. Which managerial function is referred to in this definition A Planning B Organising C Controlling D Decision Making 5 A team leader is having difficulties with conflict in the team, due to 'clashes' or s for mass in the personalities of two of its members. The leader draws up a list of options for managing the problem. Which option, from the following list, would be the least practicable? A Educate the members about personality differe C Remove one of the members from their personalities D Arrange discussion among them to voice out their issue At the SDS factory, a project team has been put together by management. The Some of their first ideas have not worked out but they are starting to put forward some really innovative ideas: they get quite excited in brainstorming sessions, and are uninhibite different ideas but around two dominating individuals who alsowas At what stage of Tuckman's group development model is this team? B Storming C Norming D Dorming the management orfeeblere runs a rent themin Clocking c timekeeping systems, people to have any freedom at work, they will take advantage and their work rate will deteriorate'. Which of Douglas McGregor's "theories' does this management team subscribe to? A Theory X B Theory Y C Theory Z D Theory W wesessessept.*: is the planned and systematic modification of behaviour through Which word correctly completes this definition ? A Conditioning C Education D Training possessesowe.".. is 'a process to establish a shared understanding about what is to be achieved, and an approach to managing and developing people in order to achieve it'. A performances correctly completes this definition? B Marketing campaign C Performance management D Supernatural power 10. According to principles of effective time m ission should do first? A Casual C Small D Urgent UVA Section B (2 Questions x 5 marks = 10 marks) 1. Outline FIVE (5) features of good quality information (5 marks) 2. Briefly describe the benefits of training for employees / staff (5 marks) UVA