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The 1 0 Rules for CRM Success is found on page 3 9 9 of the textbook - Frost, R . , Fox, A .
The Rules for CRM Success is found on page of the textbook Frost, R Fox, A & Daugherty, T eMarketing th ed Routledge.
Review the rule, and then answer the following:
Select any industry. How do the Rules enhance the customer relationships in the industry you selected?
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