Question
The application of technology to achieve CRM is a key element of e-business but what is the goal of CRM? A. Effective communication with new
The application of technology to achieve CRM is a key element of e-business but what is the goal of CRM?
| A. | Effective communication with new customers. | |
| B. | Communicate with customers. | |
| C. | Efficient content and response management. | |
| D. | Building long-term relationships with customers. |
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Computer Networks
Authors: Andrew S. Tanenbaum, David J. Wetherall
5th edition
132126958, 978-0132126953
