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The article by Kaplan and Norton in HBR, customers' concerns tend to fall into which four categories? recruitment, selection, performance, and compensation time, quanity, performance,
The article by Kaplan and Norton in HBR, customers' concerns tend to fall into which four categories? recruitment, selection, performance, and compensation time, quanity, performance, and retention recruitment, selection, performance, and retention time, quality, performance and service, and cost
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