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The company is Samsung Industry Key Success Factors First, know that every successful firm, competing in a market- place, displays certain characteristics (e.g., superior customer

The company is Samsung

Industry Key Success Factors

First, know that every successful firm, competing in a market- place, displays certain characteristics (e.g., superior customer service, comfortable environment, convenient locations, etc.); list and explain these.

Second, explain how the firm does or does not show these characteristics, explaining why or why not.

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