the company is wild kiwi soaps

Qs:

Apply quality fundamentals using structured problem solving PDCA $($Plan$,$ Do$,$ Checkand Act$)$ by providing a practical example showing root cause analysis technique inresolving customers quality complaint or feedback

The problem is Unpleasant scent

plan$($ Clarify the problem, Break down the problem, target setting, Root cause analysis, Develop counter measures$)$

Do$($ See countermeasures through

Check$($ Monitor both results and processes$)$

Act standardize successful process$)$Please describe all points brieflyDetail answer needed