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The costs that follow appeared on Omar's quality cost report: Warranty costs $15,000 Raw-materials inspection 10,000 Quality training 31,000 Customer complaints 5,500 Rework of defective
The costs that follow appeared on Omar's quality cost report:
Warranty costs | $15,000 |
Raw-materials inspection | 10,000 |
Quality training | 31,000 |
Customer complaints | 5,500 |
Rework of defective units | 12,800 |
The sum of Omar's appraisal and internal failure costs is:
$22,800. | |
None of these. | |
$10,000. | |
$12,800. | |
$68,800. |
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