The credibility of the change initiators and their past history of success in implementing change are unimportant factors in assessing an organizations readiness for change. In communicating a "vision" of the future state it is important to make a clear contrast to the current reality because energy for change is created by the perceived "gap" between what is now and what needs to be in the future. Select one: a. Both statements are TRUE b. Statement one it TRUE; statement two is FALSE c. Statement one it FALSE; statement two is TRUE d. Both statements are FALSE