the elaborated roadmap to make a business transformation program successful, there are 10 required components. Which of the following is NOT one of those components? A. Management B. Governance C .Leadership D. Vision

the Office of Business Transformation comprises multiple Centers of Excellence and one of them is the Customer Experience Management office. True False

a major difference between Program Leadership versus Program Management is that Program Management includes the higher-level decisions that support vision, expectation and being a change champion, while Leadership includes "nuts and bolts" such as deliverables/milestone tracking and time/cost management. True False

One of the IT frameworks that complements PPM is CobiT. CobiT focuses on Select one: A. Aligning IT with the business B. Enabling the business and maximizing benefits C. Resources are used responsibly D. Risks are managed appropriately E. All of the above

Val IT is a framework for IT governance that enables Select one: A. None of the above B. Quantifying implementation and delivery costs C. Infrastructure performance management D. Creation of business value from IT-enabled investments