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The following Monday, Don with surprised that several of his top performers seemed unhappy and reluctant to talk to him. One even pointedly walked away

The following Monday, Don with surprised that several of his top performers seemed unhappy and reluctant to talk to him. One even pointedly walked away when Don stopped to chat. When he walked back to his office late in the morning, there was an email from Bob Spiers. Bob is considering splitting up the division. He's thinking of having Don manage three employees in the packaging and shipping department. He might put Jane Hudson, one of the senior engineers, in charge of the college recruits working on the Cartesian robots. Bob is thinking about naming Ted Olin, the "menace" who had given Don so many headaches, to manage the other eleven engineers. Don tells Bob that this potential restructuring would be a huge mistake. Before proceeding, Bob decides to enlist the help of a management consultant. Imagine that you are a management consultant asked to make recommendations to improve motivation, job satisfaction, and organizational effectiveness in this company

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