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The Gorilla Manufacturing Company of Pittsburg, Kansas, recently studied its expenditures and losses relative to quality for the month of October. The company found that
The Gorilla Manufacturing Company of Pittsburg, Kansas, recently studied its expenditures and losses relative to quality for the month of October. The company found that it had lost $ in scrap and rework. It had spent $ on inspection and $ in preventionrelated activities. Compute the ratio of failure costs to the total quality costs.
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