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The local Department of Motor Vehicles issues new licenses and renews licenses. ( See the diagram below. ) The office receives 1 1 0 customers
The local Department of Motor Vehicles issues new licenses and renews licenses. See the diagram below. The office receives customers per hour. All customers see a receptionist first. The receptionist directs them in one of three directions: percent go directly to issue license staffed by workers where a new photo and license are done, percent are required to take an eye test staffed by one worker and percent must first take a multiplechoice electronic written test on one of three computers Only percent of people pass the eye test and the remaining percent exit. The customers who pass the eye test proceed to the written test where percent of the people fail it while percent pass the test and are issued a license.
Image contains a block diagram with connecting nodes. The blocks are labeled Reception, Eye Test, Written Test and Issue License. The arrows are labeled and Exit.
Data on each station are provided in the following table:
Workers Activity time per worker in minutes
Reception
Eye test
Written test
Issue license
What is the implied utilization of the receptionist?
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