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The main goal of _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ is to minimize the adverse effect

The main goal of _______________ is to minimize the adverse effect of incidents and problems on the business that are caused by errors in the infrastructure and to proactively prevent the occurrence of incidents, problems, and errors.
Question 21 options:
1)
problem management
2)
change management
3)
release management
4)
configuration management

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