The operations and implementation departments would like you to go over the following sections of the business plan:

• Operations Management and Implementation Plan
• Evaluation Plan

For the company Macy's Retail Store, provide a succinct analysis of each of the following items:

1. Operations Management and Implementation Plan
   1. Outline Goals and Objectives
   2. Assign Responsibilities
   3. Implementation Schedule
   4. Resource Allocation
2. Evaluation Plan
   1. Define Metrics
   2. Contingency Plan