The quality assurance function helps to achieve quality by:

a.) ensuring that the firm provides adequate training to its salespeople so that they can appropriately answer all customer queries.

B.) ensuring that the firm complies with laws and regulations regarding such things as product labeling, packaging, safety, and transportation.

C) providing special statistical studies and analyses to the manufacturing or business support functions.

D.) authorizing sufficient budgeting for equipment, training, and other means of assuring quality.