The retail environment is going through dramatic changes. There are online retailers (stores that sell exclusively or almost exclusively online), physical stores, and stores that have both an online presence and a physical location. Each approach has advantages and disadvantages. As retail strategy continues to innovate, it is heating up the competition for customers.

The goal of this exercise is to demonstrate your understanding of advantages of online retailers versus physical stores. You will read a short scenario and then determine which option the customer should use.

The retail environment is going through dramatic changes. There are online retailers (stores that sell exclusively or almost exclusively online), physical stores, and stores that have both an online presence and a physical location. Each approach has advantages and disadvantages. As retail strategy continues to innovate, it is heating up the competition for customers. The goal of this exercise is to demonstrate your understanding of advantages of online retailers versus physical stores. You will read a short scenario and then determine which option the customer should use. Roll your cursor over each item to read its description, and then drag and drop it into the appropriate place on the chart. Camera Baby Seat Clothing Laptop Washer/Dryer Cosmetics Mobile Phone Shoes Shop Online Shop at a Physical Store The retail environment is going through dramatic changes. There are online retailers (stores that sell exclusively or almost exclusively online), physical stores, and stores that have both an online presence and a physical location. Each approach has advantages and disadvantages. As retail strategy continues to innovate, it is heating up the competition for customers. The goal of this exercise is to demonstrate your understanding of advantages of online retailers versus physical stores. You will read a short scenario and then determine which option the customer should use. Roll your cursor over each item to read its description, and then drag and drop it into the appropriate place on the chart. Camera Baby Seat Clothing Laptop Washer/Dryer Cosmetics Mobile Phone Shoes Shop Online Shop at a Physical Store