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The Selangor Woodlands Commission (SWC) is a government department. It is responsible for all state owned forests in Selangor. SWC's mission and activities SWC's mission

The Selangor Woodlands Commission (SWC) is a government department. It is responsible for all state owned forests in Selangor. SWC's mission and activities SWC's mission is to 'manage, protect and expand the public woodlands in Selangor and to increase their value to society and the environment'. It is authorised to carry out woodland management, nature conservation and the provision of facilities for public recreation. Woodland management requires a long-term planning process, typically involving a timescale of more than 20 years. Activities include: maintenance of existing trees and removal of deadwood felling of trees and extraction of timber planting of new trees identification and management of threats to woodland (eg, fire, pests, disease, impact of wildlife, soil erosion) In addition to woodland management, SWC's secondary aims are: to protect and maintain habitats for wildlife and to manage wildlife populations to provide the general public with widespread access to the natural woodland environment and to promote the woodlands as a location for sports and leisure activities. SWC has been approached by Cabin, a private company, which operates a number of up-market, self-catering holiday villages in South East Asia. Cabin has a database of around 400,000 customers. Its mission is 'to be one of the region's leading providers of luxury short-breaks in natural surroundings'. Cabin has been highly successful because of the high occupancy rates it achieves in its holiday villages. It wants to take advantage of the rapid growth in the short-break market (holidays of 3-5 days) and the increased demand for 'sustainable tourism' to create a new, high-quality holiday village in Kuala Kubu. Customers will be able to rent a luxury self-catering log cabin and participate in a variety of activities in woodland surroundings. Due to Kuala Kubu location, on the edge of a lake surrounded by mountains, it is envisaged that there will be demand all year round and cabins will be available 365 days a year.

Required a. Explain how a performance management system can help SWC achieve its' objectives. b. Identify potential objectives, measurements and initiatives SWC can impose on Cabin to ensure that Cabin will not violate SWC objectives.

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