The software designer of Lotus Notes (precursor of Lotus 123, the software mentioned in class that people used before the arrival of MS Excel) could dictate the terms under which IBM acquired Lotus 123. This illustrates that he had ________________ power based on the ________ cost required by the firm to replace him.

a.

high bargaining; high

b.

low supplier; low

c.

low company; high

d.

high personal; low