The tools I would suggest when attempting to gain insight into the aptitude and skills required for the manager of a soonrtorbe-developed business unit would be to use the Product Life-Cycie Matrix. The reason for using this tool is because it provides health services managers clear planning resources to know what is expected of the managers and potential issues to be addressed. For example, during the stage of development it is the senior manager who must address what services that can be marketed towards consumers. Using the Product Life Cycle, there are four stages that require management to have the ability to address each issues that arise. This method list specic skills that are required in managers. such as having good interpersonal skills to handle an}:r issue that may come about unexpectedly. also having the ability to maintain or increase market shares. Managers must be able to respond rapidly to the organizations growth