The top management at DDL decided that the performance appraisal process was problematic. They asked John, the HR manager, to consider an appraisal method that rates employees according to key behavior anedoted those that lead to either unusual performance success or failures. Which of the following performance assessment methods does the top management of DDL want John to consider? a. Behaviorally anchored Rating Scale b. Comparative Method c. Graphic Rating Scale d. 360 Review e. Critical Incident Diaries