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The viability of a differentiation strategy is severely undermined when the Multiple Choice focus of competition shifts to value - creating features rather than price.

The viability of a differentiation strategy is severely undermined when the
Multiple Choice
focus of competition shifts to value-creating features rather than price.
differentiated products become commoditized throughout the industry.
difference between perceived value and costs is significant.
differential appeal is based more on intangible resources than tangible resources.
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