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The way management treats the employees is the way employees will treat the customers. Do you agree? Explain. While explaining your answer visit the Fortune

"The way management treats the employees is the way employees will treat the customers." Do you agree? Explain. While explaining your answer visit the Fortune magazine's website (www.fortune.com) and read about its annual ranking of the "100 Best Companies to Work For." How has the companies' focus on their HR contributes to their landing on this list? Do you see any relationship between the HR practices of these companies and their financial performance?

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