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The wife of an Instructor at SAIT, who lives in Cochrane, thinks it takes too long for him to get home each day, leading to
The wife of an Instructor at SAIT, who lives in Cochrane, thinks it takes too long for him to get home each day, leading to increased household tension.. Currently, the cycle time for his commute is a variable between 53 to 78 minutes. The process needs to be reduced to a consistent 40 minutes with much less variation. Use Business Process Reengineering to run a process improvement project that will meet the needs of the Project Champion (Wife), the priority for the project is a 40 min cycle time! 3. As-Is situation: Office on 8th floor of Senator Burns (SAIT) Leave office and wait for elevator: between 0-2 mins Elevator journey: between 1-2 mins Walk to C-train: 8 mins Purchase ticket: 1 min Wait for C-train: between 0-15 mins C-train journey (Sait to Crowfoot): between 18-20 mins Walk to car: 5 mins (Crowfoot) Winter remove snow from car: 2 mins Drive home: (Crowfoot to Cochrane) between 18-23 mins 4. Other details that may be useful: Car fuel consumption: 10L/100km Cost of gas: $1.50 Cost of C-Train pass: $30/month Distance from home to Crowfoot LRT station: 18km Distance from Crowfoot LRT to SAIT: 12km Distance from home to SAIT: 30km Parking at Crowfoot C Train station: $30/month Parking at SAIT underground parkade: $130/month Parking at Jubilee parkade: $7/day Instructor typically travels to SAIT 4 days a week Instructor typically travels to SAIT in the months: Jan, Feb, Mar, Apr, May, Sep, Oct, Nov, and Dec 5. Map As-Is process, identify variation and analyse improvements, map To-Be improved process, how do we control? 6. Once the improved process is complete, comment and provide analysis on: Quality how have the process improvements impacted the quality of the commute? Cost how have the process improvements impacted the cost of the commute? Flexibility how have the process improvements impacted the flexibility of the commute? 7. Feel free to be creative! However, the improvements must be realistic - hang-gliding from the roof of the Sen Burns, or roller-blading, are not viable options for the instructor. There may be details you require that are missing, particularly around cost and time; therefore, feel free to ask for clarification from the Instructor.
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