These are only some of the successful outcomes of the UPS-Teamster Union famous historic negotiations to end a labor strike that caused UPS million-dollar financial losses as the strike lasted for two weeks. Prior to the 1996 year-end closing, only 40,000 out of the 182,000 part- time employees remained under the short-term status.

Based on the results, what do you believe were the union's three top priorities in negotiation? Why? (5 marks)