Think about how reading and listening are demonstrated at work. How is it successful and what isn't successful about how others listen? What improvements can you suggest and how can you implement them in order to be successful?

Read the following article to help you come up with your response:

• https://open.lib.umn.edu/businesscommunication/chapter/3-5-listening-and-reading-for-understanding/
• Note:This article is located under the Understanding Your Audience section of the website.