This assignment has three parts and is worth a total of 30 points. The first part is worth 4 points, the second part is worth 10 points, and the third part is worth 16 points. PART 1: Praise, or recognition for a job well done, is a form of nonfinancial motivation that can help satisfy employee needs. Giving praise does not cost any money, yet can help organizations retain employees. Some researchers in this field even argue that it may be just as important as money to keeping talented employees that may have other employment options. Part 1 Question (4 points): Do you think that giving praise really motivates most employees, or do you think that employees mostly view it as a way of getting them to do more work without giving them more money? Explain. Part 2: The motivation process is the process people go through to try to meet their needs, or to try to resolve their unpleasant experiences. The motivation process can be expressed as follows: Need (or Unpleasant Experience)>>>>Motive>>>>Behavior>>>>Satisfaction (or Dissatisfaction) Basically, a need is recognized (or an unpleasant experience happens), which motivates a certain type of behavior, which in turn either satisfies the need, or not. For example, say I am hungry (need). So, I have a drive to get something to eat (motive). I eat a ham sandwich (behavior), and that ends my hunger (satisfaction.) Or, for a dissatisfaction example, say I lose my job and am left without income (need). I am motivated to try to find another job to support my family (motive). I apply for several jobs, and get two interviews (behavior). But, I don't get offered either job. I am dissatisfied as that was not what I had hoped for. Part 2 Question (5 points per example): Give two examples of times when you have gone through the motivation process. One example should be when the outcome of the process for you was satisfaction. The other example should be when the outcome of the process was dissatisfaction. For each example, identify the need (or unpleasantness) you experienced, the motive caused by the need (or unpleasantness), the behavior you engaged in to try to satisfy the need (or reduce the unpleasantness), and finally, explain how the outcome of the process left you satisfied or dissatisfied. Part 3: Art Friedman's Motivational Technique (16 points total) In 1970, businessman Art Friedman implemented a new motivational technique in his business. At that time, his business was called Friedman's Appliances and it employed 15 workers in Oakland, CA. Friedman's is an actual business that really uses the technique which is described in this conversation between author Robert Lussier and Art Friedman: Robert Lussier: What is the reason for your success in business? Art Friedman: My business technique. Robert: What is it? How did you implement it? Art: I called my 15 employees together and told them, "From now on I want you to feel as though the company is ours, not mine. We are all bosses. From now on you decide what you're worth and tell the accountant to put it in your pay envelope. You decide which days and hours you work and when to take time off. We will have an open petty cash system that will allow anyone to go into the box and borrow money when they need it." Robert: You're kidding, right? Art: No, it's true. I really do those things. Robert: Did anyone ask for a raise? Art: Yes, several people did. Charlie asked for and received a $100-a-week raise. Robert: Did he and the others increase their productivity to earn their raises? Art: Yes, they all did. Robert: How could you run an appliance store with employees coming and going as they pleased? Art: The employees made up schedules that were satisfactory to everyone. We had no problems of over- or under-staffing. Robert: Did anyone steal from the petty cash? Art: No. Robert: Would this technique work in any business? Art: It did work, it still works, and it will always work for me. In 1976, Art Friedman changed the name of his business to Friedman's Microwave Ovens. He then developed a franchise operation that also used his motivational technique that he describes as making everyone a boss. Today, the business is once again called Friedman's Appliances. Part 3, Question 1 (3 points): Do you think Art Friedman's motivational technique could work in all organizations? Explain. Part 3, Question 2 (5 points): Give a specific example of an organization that you think could benefit from using Art Friedman's motivational technique, and explain why Art's technique would be likely to motivate workers in the organization. Part 3, Question 3 (3 points): In a position of authority, would you use Art Friedman's motivational technique? Explain, using relevant activity resources to support your position. Part 3, Question 4 (5 points): Which motivational theory, or theories, discussed in the Chapter or resources is reflected in Art Friedman's motivational technique? Explain