This assignment is about Starbuck Company

For each project work step below from 1-34 provide an evidence obtain, level of evidence reliability, and 2 audits procedure for each.

Provide an evidence obtained from 1-34 be specific in one sentence.

For Level of evidence reliabilty it could be High, Medium or Low chose one of these 3, and explain in one sentence why do you chose High Medium or Low.

Chose 2 of these below from 1-8 for the Audit Procedure and provide 2 sentences for each from 1-34 why do you chose them. (For instance. Inquiry. Because this involves examining the policies and procedures to ensure compliance and accuracy with established standards and regulations. Inspection. Because this involves a detailed examination of the policies and procedures to ensure they align with regulatory requirements and internal controls. The auditor would review the documents for completeness, accuracy, and compliance.) use the same format for all from 1-34.

1. Inquiry 2. Observation 3. Inspection 4. Vouching 5. Tracing 6. Reperformance 7. Analytical procedures 8. Confirmation

Project Work Step

1. Goods are delivered to the store from distribution centers. 2. Staff check and verify deliveries against the invoice and inventory lists. 3. Received goods are documented in the inventory management system. 4. Non-perishable items are stored according to their category in the back of the store 5.Perishable items like milk are stored in refrigerators. 6. Inventory levels are tracked to determine when reordering is necessary.

7. Baristas prepare coffee, beverages, and food items as per Starbucks' recipes and standards. 8. Equipment like coffee machines are regularly calibrated and maintained for consistency and quality. 9. Retail items like mugs and packaged coffee are displayed attractively to encourage sales. 10.Promotional materials are set up according to current marketing campaigns.

11. Customers place orders at the counter, through the drive-thru, or via mobile app for in-store pickup. 12. Baristas use the point of sale (POS) system to input orders and process payments.

13. Baristas prepare the order in sequence and according to customization requests. 14. For mobile orders, a designated area is maintained for customers to pick up their orders.

15. Completed orders are checked for quality and accuracy before being handed over to the customer. 16. Any mistakes are corrected promptly to ensure customer satisfaction. 17. Employees engage with customers, providing a welcoming and friendly atmosphere. 18. The store layout is designed for a smooth flow of customers, from ordering to pickup.

19. Transactions are completed at the POS, accepting various forms of payment. 20. Loyalty program benefits are applied, and customers are encouraged to participate.

21. Customers receive their orders, complete with any additional items such as napkins or condiments.

22. The area is kept organized and clean to maintain an efficient pickup process.

23. Clean and comfortable seating is provided for customers who wish to stay. 24. Free Wi-Fi, music, and a pleasant environment contribute to the customer experience.

25. Customers leave the store with their products. 26. Baristas may engage with departing customers, encouraging them to come again.

27.Continuous cleaning of tables, counters, and customer areas to maintain a hygienic environment. 28. Regular maintenance and cleaning of the coffee machines and kitchen area post-peak hours.

29. Customers are encouraged to provide feedback via surveys or digital platforms. 30. Store management reviews customer feedback and sales data to identify areas for improvement.

31. All waste is sorted and disposed of as per the company's sustainability protocols. 32. Recyclable and compostable waste is separated from general waste.

33. At the end of the day, inventory is checked and restocked as necessary. 34. Sales are tallied, and the store is cleaned and secured for the night.