This is to extend my knowledge. I do not intend to submit anything.

Case study 1

Miss Annette Curtain

Miss Annette Curtain is a 72yr old widow. She has very few friends in the community and is quite sociallyisolated.

She really loves when the workers arrive at her home and often takes the opportunity to have conversations and socialise.

Feedback from some of your support workers is that sometimes it is hard to break away from MissCurtain as she will often find some issue or engage in conversation while they are trying to leave.

One day you are at Miss Curtain's home and you have just finished doing the ironing. She asks you if you could help her with her phone as she needs to upload an app to it and is unsure of how to go aboutit.

While you are showing her, a text message pops up on the screen from another support worker that says she will pick her up at 4pm to go for an early dinner before the show tonight. You are aware that thesupport worker is not rostered on to work that day.

Case study 2

Mrs Olive Green

Mrs Green is a 62 year old lady with terminal breast cancer. She has come to the Palliative Care unit forrespite, as she is finding it more and more difficult to mobilise.

She lives at home with her husband, who is on a disability pension following a motorbike accident 18months ago.

You are working with another support worker and tending to Olives personal care. While going to get some extra towels, the other support worker has a conversation about taking time off to travel Australia, and that they are looking for a caravan to buy at the moment. As you walk back into the room, you overhear Olive saying that she has a van that she would like to sell, so she has some money to put away for funeral expenses, which would be a huge weight lifted from her mind.

Olive goes onto say, that her husband had said the van was valued at $20 000. The support worker then states that she has only saved up $13 000. Olive says to the support worker, while you are present, that maybe $13 000 would be ok, and asked the support worker if she would like to contact her husband and go and have a look at it.

You feel uneasy about this conversation and make comment whilst in both their company that the other support worker had certainly picked up a bargain there.

Case study 6

George Flint

George is a 58 year old man who has a vision impairment. George also has Down syndrome and has been living in a supported accommodation house on Yergon Street, with 3 of his closest friends, for 29years. George loves his life and enjoys his weekly bowling, men's craft activities and Saturday morning movies with his co-tenants. He has been managing quite well with the support of his workers.

You are one of the regular support workers and have just been informed by your manager that, due to George's deteriorating health and increasing support needs, he is being moved to a residential care facility. George has 2 weeks to sort out and pack up his belongings. Your manager thinks George is not going to like this news and asks you to tell him. The manager also expects you to support this decision and help George accept what is going to happen. The manager tells you the decision is final and they have already interviewed and accepted another service user to move bedroom in the house. George's sister (Libby) is his next of kin but has only been to visit him twice in the past year. The manager advises that Libby has provided her consent to the move as she felt this would be the best for George, although she didn't discuss it with him.

Since being told he has to move, George appears distressed and anxious. He is constantly crying and wandering around his home yelling "why you move me, why am I bad, what have I done wrong?" His co-tenants (and best friends) are equally upset. You have tried to explain the reasons for the move and the benefits to George's health, but George remains upset and can't be convinced this is a good thing. He is begging you to contact Libby to ask her to change her mind so he can stay with his friends. Youlike George a lot and although you feel this move will be detrimental to his wellbeing and completely crush his spirit, you also feel you have a duty of care to comply with what the manager has asked you todo.

Workplace or Simulated Activities

As a workplace activity, whilst on placement or during paid employment in the relevant industry, identify three (3) situations that you observed, that have legal and/or ethical considerations, and complete the questions and activity to demonstrate the underpinning knowledge and skills required to appropriately respond in each situation.

As a simulated activity, watch three (3) role played recordings through the links provided and read the corresponding scenarios and identify the legal and/or ethical considerations.

You should observe the scenario as if you had just walked in on the situation, so you are a third-party person observing the incident.

These may relate to best practice, non-compliance or questionable work practices. Complete the questions and activity to demonstrate the underpinning knowledge and skills required to appropriately respond in each situation.

Situation 1 / Senario one (Miss Annette Curtain)

1. Identify and describe in detail the legal and / or ethical situation you have either observed during your placement, or watched and read in the provided scenario.

2. List relevant pieces of legislation and/or organisational guidelines that you would need knowledge of and may need to access, in order to respond to this situation. Provide a minimum of two (2) pieces of each

3. In your role of a support worker and following organisation policy and procedure, how would

respond in this situation?

4. Provide two (2) strategies that you could discuss with your manager that could be used to increase staff knowledge and awareness of how to respond if this scenario occurs again to ensure best practices are followed?

5. Following organisation guidelines for documentation, write a file note/report about this situation.

Situation 2/ Senario 2 (Mrs Olive Green)

1. Identify and describe in detail the legal and / or ethical situation you have either observed during your placement, or watched and read in the provided scenario.

2. List relevant pieces of legislation and/or organisational guidelines that you would need knowledge of and may need to access, in order to respond to this situation.

Provide a minimum of two (2) pieces of each

3. In your role of a support worker and following organisation policy and procedure, how would you respond in this situation?

4. Provide two (2) strategies that you could discuss with your manager that could be used to increase staff knowledge and awareness of how to respond if this scenario occurs again to ensure best practices are followed?

5. Following organisation guidelines for documentation, write a file note/report about this situation.

Situation 3 / senario 6 (George Flint)

1. Identify and describe in detail the legal and / or ethical situation you have either observed during your placement, or watched and read in the provided scenario.

2. List relevant pieces of legislation and/or organisational guidelines that you would need knowledge of and may need to access, in order to respond to this situation.

Provide a minimum of two (2) pieces of each

3. In your role of a support worker and following organisation policy and procedure, how would you respond in this situation?