This week each student is to critically assess the mission, goals, and importance of information systems management (ISM) in the firm, using his or her own work organization as an example.

Each studentis alsoto define the following terms associated with ISM: business intelligence, enterprise resource planning (ERP), customer relationship management (CRM), data mining, and intelligent systems, and answer the following questions:

• Which of these are used in your organization? Why?
• Whicharenotused?Whynot?

*please use a supply chain management company as the organization.