Three methods are used to assist newcomers in performing their jobs. These include orientation, which fits them into the job and organization; training, which upgrades the skills of technical and operational employees; and development, which upgrades the skills of professionals and managers.

In this seven-minute video, correspondent Tanya Rivero interviews Markle Foundation president and CEO, Zoe Baird, about a study that shows Americans feel they need more training and education in order to compete for jobs. Watch the Wall Street Journal video on U.S. Workers: We Need More Training to Compete (WSJ, 06:47).Links to an external site.

After watching the video, answer the following questions: - Evaluate the effectiveness of orientation training that you received for your last job or current job. Did you feel the orientation training was purposeful and valuable to your onboarding for that organization? Explain your rationale. If your organization didnt have orientation training, do you think the organization should have an orientation training program? Why or why not? And would orientation training help new employees better transition into the organization? - Next, from your viewpoint, how important is organizational training to an employee and to the organization? Discuss ways organizations could evaluate the effectiveness of their internal training programs. - Lastly, assume you want to get promoted at work within the next three years. What development opportunities should you seek out to help you get promoted? What specific skills and competencies do you need to develop, and why did you select those specific skills and competencies?