To be successful in business, you need to be able to spot issues and develop strategies to address these issues and mitigate risks in the future. With Assignment 2, please read the below hypothetical and answer the three questions below in a short memo submitted as a .pdf file or in MS Word. For each question, limited your response to one succinct paragraph. Brevity is key in management. I look forward to your analysis and recommendations.

Hypothetical:

Employee Joan works in sales for your Company. In her position, she has access to your customer list, which includes information about customer preferences and key contact information. When she was hired, she signed a confidentiality agreement. While reviewing emails on the Company server, one of your managers discovered emails that appear to show that Joan is utilizing the customer list for another competitive business. The manager searched her desk drawers but find nothing. No further investigation was initiated or recommended. The manager called Joan into his office, locked the door to the office, shook a ruler at her, yelled at her and then fired her. The manager then notified a prospective employer that she was fired for stealing company property.

Questions to Answer in Short Company Memo:

1. Based on the hypothetical above, what potential tort claims (try to give me 3) could be asserted by Joan against the Company and this Manager?

2. Are there any potential counterclaims that could be asserted by your Company against Joan? Please identify and briefly explain.

3. As a risk manager and HR manager for the Company, what are some recommendations to management to prevent this type of manager and employee misconduct in the future (e.g. specified employee training, etc.)?