To do so you will need to video and upload your presentation. (this can be recorded on your phone or another device and uploaded here).

It must include the items detailed in your listing presentation and make reference to the CMA.

In the video uploaded, of your Listing presentation, you must demonstrate:

• Effective communication skills
• Knowledge about the real estate industry
• Knowledge about the appraisal process
• Professional presentation skills

Following are the questions to record as your conversation with Robert (drawn from question 13), ensuring the elements are covered as mentioned below in the Observational Checklist.

Robert:

"Why should we employ an agency to sell our property?"

"What services does your agency offer us as prospective sellers?"

"What are the fees and commissions we will in incur if we sell through you?"

• "What are the three methods of listing with your agency?"

"What are the different methods of sale available to us through your agency?"

"How soon do you think it will take to sell the property? We need to sell it before we head off on our travels"

"I do not like your recommendation to have the air-conditioner and water bore repaired prior to placing our home on the market".

"Can you please tell me how you will contact me throughout the sale process?"