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TOPIC: 7-ELEVEN RELATED TO SERVICE AND PRODUCT DIMENSIONS. Identify and summarize the reasons for choosing the activities. WHY IS IS importance for customer to seriously

TOPIC: 7-ELEVEN RELATED TO SERVICE AND PRODUCT DIMENSIONS.

Identify and summarize the reasons for choosing the activities.
WHY IS IS importance for customer to seriously take into account the service and product quality dimensions as an element in choosing and buying a service and product?
In your opinion, what would you do to improve the service and product quality?
Based on your answe in (Q3), why you think such move will result better performance?
What can we conclude from this activity?

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