Topic: Factors influencing the customer satisfaction of banking service in relation to Home loans

explain the indicator loadings

explain convergent validity

explain discriminant validity

Cost of Borrowing Money Margin Collateral Security Documentation 0.7596 0.7874 0.8169 0.8321 0.8521 0.8457 0.8029 0.7959 0.7896 Indicator Processing Time CB1 CB2 CB3 CB4 CBS CB6 CB7 CB9 PT1 0.8525 PT2 0.8797 PT3 0.8666 PT4 0.8840 PT5 0.7376 MM1 MM2 MM3 MM4 MM5 MM6 MM7 CS1 CS2 CS3 CS4 CS5 CS6 CS7 DO1 DO2 DO3 D04 DO5 DO6 0.6765 0.7526 0.7744 0.7766 0.7701 0.6180 0.6777 0.8520 0.8603 0.8612 0.6793 0.6342 0.6381 0.6279 0.7304 0.7912 0.7934 0.6740 0.4523 0.7992 Loadings Fornell-Larcker Criterion Indicator Reliability Weights Cross Loadings Indicator Multicollin Convergent Validity Average variance extracted (AVE) Construct 07154 Processing Time Cost of Borrowing 0.6555 0.5230 Money Margin 0.5533 Collateral Security 05145 Documentation 702 PM Money Margin Collateral Security Document Discriminant Validity: Fornell-Larcker Criterion Construct Processing Time Cost of Borrowing Processing Time 0.7154 Cost of Borrowing 0,218 0,6555 Money Margin 0.3218 0460 08294 0.30 Collateral Security 0.216B 0 4618 Documentation 0.520 0.5130 0.347 Squared correlations. AVE in the diagonal LAG Cost of Borrowing Money Margin Collateral Security Documentation 0.7596 0.7874 0.8169 0.8321 0.8521 0.8457 0.8029 0.7959 0.7896 Indicator Processing Time CB1 CB2 CB3 CB4 CBS CB6 CB7 CB9 PT1 0.8525 PT2 0.8797 PT3 0.8666 PT4 0.8840 PT5 0.7376 MM1 MM2 MM3 MM4 MM5 MM6 MM7 CS1 CS2 CS3 CS4 CS5 CS6 CS7 DO1 DO2 DO3 D04 DO5 DO6 0.6765 0.7526 0.7744 0.7766 0.7701 0.6180 0.6777 0.8520 0.8603 0.8612 0.6793 0.6342 0.6381 0.6279 0.7304 0.7912 0.7934 0.6740 0.4523 0.7992 Loadings Fornell-Larcker Criterion Indicator Reliability Weights Cross Loadings Indicator Multicollin Convergent Validity Average variance extracted (AVE) Construct 07154 Processing Time Cost of Borrowing 0.6555 0.5230 Money Margin 0.5533 Collateral Security 05145 Documentation 702 PM Money Margin Collateral Security Document Discriminant Validity: Fornell-Larcker Criterion Construct Processing Time Cost of Borrowing Processing Time 0.7154 Cost of Borrowing 0,218 0,6555 Money Margin 0.3218 0460 08294 0.30 Collateral Security 0.216B 0 4618 Documentation 0.520 0.5130 0.347 Squared correlations. AVE in the diagonal LAG