Question
Topnotch company uses a Freemium model and has 200,000 users, a 5% conversion rate, and a 10% churn rate. The average cost to serve a
Topnotch company uses a Freemium model and has 200,000 users, a 5% conversion rate, and a 10% churn rate. The average cost to serve a Paying User is $100/year and the Annual Revenue/ Paying User is $500/year. The Cost to Support a Free user is negligible.
Calculate Retention Rate, Lifetime of a Paying User, ARPPU, ARPU, Number of Paying Users, CLV of a paying User, and Annual Contribution for Topnotch.
IMPORTANT: Please include managerial perspectives when answering the question (elaborate what the answer means for the company/firm moving forward).
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started