Toxic Leadership Case: Link(Links to an external site.)

Sher, R. (2014). Where There's No Margin for Toxic Leadership.Harvard Business Review, Digital Articles, 2-3

Identify and Diagnose the Problem

Consider the following questions when identifying and diagnosing the problem:

• Is there a difference between what is actually happening and what should be happening?
• How can you describe the deviation, as specifically as possible?
• What is/are the cause (s) of the deviation?
• What specific goals should be met?
• Which of these goals are absolutely critical to the success of the decision
• Are there any ethical considerations?
• Develop a diagram or flow chart to graphically illustrate the problem
• Identify all of the stakeholders this problem impacts
• Consider content in Chapter 3 - The Organizational Environment and Culture and Chapter 4 - Ethics and Corporate Responsibility

II. Generate Alternative Solutions (3) or more

• Consider ready-made solutions or innovative solutions
• Identify 3 possible alternatives to address the problem
• Conduct research on other companies and the alternatives they implemented to address the problem.
• Consider the content discussed in Chapter 15-Innovating and Changing