Training Management

An organization recently discovered that some members of its sales, accounting, and administration teams did not know how to use spreadsheets. Therefore, this organization hired the service of your company to train its team of sales personnel on Microsoft Excel. You are assigned the task of arranging this training.

Create a report in a Microsoft Word document listing details of all the steps you will take to kick off this training. The list should consist of the following major tasks:

Identifying the need for the training

Obtaining president's approval

Program customization

Organizing a kick-off meeting

Note: Like most companies, this company does not have unlimited resources.

Based on your understanding of IT project management, express your views on the following:

What are the criteria used by companies to select the IT projects to be funded?

Why some tasks are considered more important than others? Discuss