Mo QUESTION 20 17 ad Mov Which of the following is not a characteristic of a tall organization? Many layers of management Distorted communication as it flows through layers of management High cost of managment Broad span of control QUESTION 21 Studying workers to find the most efficient ways of doing things and then teaching people those techniques is Scientific management Human management Psychological management Behavioral management QUESTION 22 Which type of organizations don't need leaders? Small businesses Nonprofits All organizations need leaders Governments