Travel Agency

Travel Agency Finance Elective

BHTM421 (Travel Agency Management + Amadeus) Final Assessment PART I: PNR creation: Mr. Naji (your family name) is travelling with his wife Dana Hashem, and his brother, Fares (your family name). From: Beirut, To: Male (capital of Maldives) Travel date: any date between 17 September and 20 October. They are travelling on Emirates airlines, on Economy Class. They need their transit point to be in Dubai. They will return after 10 days from the departure date. Provide the following phone numbers: Mr. Naji's Mobile phone number is 03-060908 , and his business phone number is 01- 664321. Mr. Fares's mobile phone number is 03-676484. Mr. Naji's email address is: Naji123456@gmail.com Mr. Fares's email address is: Fares-123@gmail.com They will issue the tickets and pay immediately. Inform the airline that Mr. Naji is a golden member for this airline. The passengers requested the following meals for their trips: Mr. Naji and his wife Dana, needs vegetarian vegan meals. Mr. Fares needs a diabetic meal. Insert a confidential note specifying the private phone number of Mr. Naji is 03-817669 Mr. Naji and his wife Dana decided to extend their trips 3 more days. Perform the needed transaction and change the dates for the couple. 1- Write down all the entries needed to perform the reservation (30 Points) 2- Provide the PNRs (30 Points) 3- Provide your username PART II - Answer the following four questions: (40 points) 1. What is the entry to display fares for flights from Helsinki to Bangkok according to the following: (10 points - 2 each) a) Date17 August, round trip fares only b) Date 17 August, one way fares with tax c) Date 20 August, fares in business class d) Date 20 August, child and infant fares on Royal Dutch Airlines only e) Date 20 August, round trip, economy class 2. Based upon question 1 (part "e"), Answer the following: (10 Points) a) What is the charge for Cancel Refund for the lowest class before departure"? (4 points) b) What is the primary booking class for the fare basis on line number 9? (3 points) c) What is the route for fare basis HRTIRU? (3 points) 3. What are the entries to use for each the following requests? (10 points) a) to request a stair wheelchair for passenger number 3 on the segment 4 and 6 (4 points) b) to request for passengers 1, 2 and 4 a low salt meal on segments 4 and 5 (3 points) c) to request for 20 KG excess baggage for passengers 2 (3 points) 4. What is the percentage charge for the Child aged between 2-11 years, from Luxembourg to Brussels for the fare basis WERGHT? (5 points) Write the entries used along with your answer 5. What are the entries to use to price a PNR as booked, and the system return a list of fares for the same class, with a 50 USD commission for the agency, and the guest wants to pay by cash. (5 points) BHTM421 (Travel Agency Management + Amadeus) Final Assessment PART I: PNR creation: Mr. Naji (your family name) is travelling with his wife Dana Hashem, and his brother, Fares (your family name). From: Beirut, To: Male (capital of Maldives) Travel date: any date between 17 September and 20 October. They are travelling on Emirates airlines, on Economy Class. They need their transit point to be in Dubai. They will return after 10 days from the departure date. Provide the following phone numbers: Mr. Naji's Mobile phone number is 03-060908 , and his business phone number is 01- 664321. Mr. Fares's mobile phone number is 03-676484. Mr. Naji's email address is: Naji123456@gmail.com Mr. Fares's email address is: Fares-123@gmail.com They will issue the tickets and pay immediately. Inform the airline that Mr. Naji is a golden member for this airline. The passengers requested the following meals for their trips: Mr. Naji and his wife Dana, needs vegetarian vegan meals. Mr. Fares needs a diabetic meal. Insert a confidential note specifying the private phone number of Mr. Naji is 03-817669 Mr. Naji and his wife Dana decided to extend their trips 3 more days. Perform the needed transaction and change the dates for the couple. 1- Write down all the entries needed to perform the reservation (30 Points) 2- Provide the PNRs (30 Points) 3- Provide your username PART II - Answer the following four questions: (40 points) 1. What is the entry to display fares for flights from Helsinki to Bangkok according to the following: (10 points - 2 each) a) Date17 August, round trip fares only b) Date 17 August, one way fares with tax c) Date 20 August, fares in business class d) Date 20 August, child and infant fares on Royal Dutch Airlines only e) Date 20 August, round trip, economy class 2. Based upon question 1 (part "e"), Answer the following: (10 Points) a) What is the charge for Cancel Refund for the lowest class before departure"? (4 points) b) What is the primary booking class for the fare basis on line number 9? (3 points) c) What is the route for fare basis HRTIRU? (3 points) 3. What are the entries to use for each the following requests? (10 points) a) to request a stair wheelchair for passenger number 3 on the segment 4 and 6 (4 points) b) to request for passengers 1, 2 and 4 a low salt meal on segments 4 and 5 (3 points) c) to request for 20 KG excess baggage for passengers 2 (3 points) 4. What is the percentage charge for the Child aged between 2-11 years, from Luxembourg to Brussels for the fare basis WERGHT? (5 points) Write the entries used along with your answer 5. What are the entries to use to price a PNR as booked, and the system return a list of fares for the same class, with a 50 USD commission for the agency, and the guest wants to pay by cash. (5 points)